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why my account has been locked and what should i do?

fut security answer are case sensitive, never trying to login more than 4 times if it was wrong, otherwise the account will get locked.

if your account has been locked, please contact ea staff to solve it.

contact link: help.ea.com/en/fifa/fifa-2015/


what should i do my account has been blocked, banned or fut club removed?

once your account has been blocked, banned or fut club removed after you purchased within 24 hours, please make a screenshot of webapp and submit the problem in here /problem soon, our staff will check your account and reply you via email.

why my coins amount don’t match after i bought mule account?

once you found the coins does not match your bought, please submit your this problem in here /problem soon, our staff will check your account and relpy you via email.

why my fut security answer is wrong?

fut security answer are case sensitive, never trying to login more than 4 times if it was wrong, otherwise the account will get locked.

then you can login web app to check your acccount information.

how to login your web app: /help/2-2-fifa-origin-accountweb-app-login-flowchart

login other accounts, you can watch the video of psn & xb live consoles or view the login flowchart.


why i can not access fut web and what should i do?

whether your account is purchased or your own, sometimes will appear that not being able to access fut via consoles or webapp, even every once in a while you succeed geting in but shortly after you get kicked out again.

please change your psn password or login again after a while when the ea server is not blocked. of course, you can contact ea staff to solve this problem.

why i can not receive the origin 6-digit code when i login webapp or consoles?

the origin 6-digit code in your account email, please login your email and find the code in the inbox or spam folder.

how to login your email to get code? click here

and you also can see our psn or xb live conloses login flowchart.

what should i do the psn password is wrong?

if your psn password is wrong after you bought in our store, please submit the problem via /problem soon, our staff will check it and reply you via email.

how to transfer fifa 17 coins between 2 accounts?

actually it’s the normal steps you sell and buy players cards or contracts on the transfer market. you just need to use some small skills to do so.


notice: you must list the player with a special start price and buy now price so that you can find easily.


buying low and selling high 

1.check how many coins left in your account

2.go to transfer market to search players

3.if the players are sold at the low (min) price and you can afford it. buy it

4.sell it at the high (max) price

5.use the new account to buy the player


for example

1.there are 50k coins left in your account.

2.you find a player whose price range is 50k - 100k, and he’s being sold at 50k 

3.buy him and sell him at 100k

4.use your new account to buy the player

5.the coins in your old account will increase to 100k


make use of your players

1.choose one of your player as an medium to transfer coins between the 2 account

2.sell it at the high (max) price

3.use the new account to buy the player

4.now the player is your new account. use your new account your list the player with the low price.

5.use your old account to buy him back.

6.list him again with the high (max) price, use the new account to buy him again.

7.repeat the selling and buying player steps to transfer coins to your old account fro the new one.


for example

1.you have a player whose price range is 500k - 1000k

2.list at 1000k on the transfer market

3.use your new account to find this player and buy him.

4.now the player is in the new account, use the new account to list him at 500k

5.use your old account to buy this player and sell him at 1000k again.

6.use the new account to buy him again.

7.the coins in your old account will increase


i have bought a fifa 15 account, but why the coins still haven’t come to my main/current account?

buying fifa 15 accounts means that you will get a new account with millions of coins you buy directly. 

you can sign in this new account then transfer coins to your current account by listing and selling players.


how to add or remove a new account on xb live?

please click "more" to view the flowchart.


how to add or remove a new account on game?

please click "more" to view the flowchart.


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